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The Crisis Management Department of the Ministry of Foreign Affairs (MFA) is responsible for the assessment of a situation before and during crises both in the Republic of Cyprus (RoC) and overseas. The handling and management of critical situations may be carried out in collaboration with other bodies (government, semi-government, private and other civil society organisations) at the Crisis Management Centre. Therefore, for this purpose, the Crisis Management Department organises crisis management exercises annually, both on a national and a European level. In addition, the Department continuously contacts and collaborates with the corresponding departments of the Member States of the European Union and the European External Action Service for the exchange of information and opinions, lessons to be learned, optimum practices and for handling critical situations. All Services that may assist in the work of the Crisis Management Department of the Ministry of Foreign Affairs are coordinated at the Crisis Management Centre of the MFA, which is fully equipped with all modern means of communication required in order to effectively handle crises. In addition, the Crisis Management Centre hosts and staffs the National Operational-Crisis Management Centre, as defined in the Basic National Plan (BNP) (“Zenon”). BNP Zenon was approved by the Council of Ministers on 16 January 2013.
Ministry of Foreign Affairs, Proedrikou Megarou Avenue, 1447 Nicosia, Tel: +35722651000 (Office hours) MFA Crisis Management Centre- Emergency and/or consular assistance line: +35722801000 MFA On call officer: +35799661029 (Outside office hours)
The contact details of the Crisis Management Centre and of the MFA On Call officer are given to the public for the provision of assistance in case of emergency. For non urgent matters, interested individuals are requested to contact the competent Department within the Ministry, during usual office hours.